FAQ
Clear answers for clinic teams.
Get concise answers about clinic fit, AI, WhatsApp, access, pricing, and what happens in a walkthrough.
Questions and answers
Start with the question closest to your clinic.
Who is Healhab for?
Healhab is designed initially for small and medium therapy and rehabilitation clinics. It supports owners, managers, coordinators, therapists, and permitted families.
See if Healhab fitsWhich clinic tasks work together?
Scheduling, session feedback, assessments, goals, progress reports, family access, and clinic follow-up can work as one connected flow.
See the clinic workflowWhich evidence types can be used?
Typed feedback and supported audio, documents, and images can be used where configured. The session feedback page lists current formats and limits.
Review session feedback limitsDoes Healhab diagnose patients?
No. Healhab does not provide autonomous diagnosis, clinical scoring rules, or treatment conclusions.
Read AI transparencyCan AI choose goals or treatment?
No. Where configured, AI may prepare editable content. It does not choose goals, treatment, diagnoses, scores, or clinical conclusions.
Connect goals and progressCan AI publish a report?
No. A clinician reviews the document, and an authorized clinic user publishes through a separate action.
See the report workflowHow is clinic access controlled?
Protected clinic actions require authentication, the right permission, and an active clinic. Assigned relationships are checked when needed.
Read the security approachIs the marketing site separate?
Yes. The public marketing site runs separately from the authenticated product and its clinical data surface.
Read about public-site separationDoes Healhab handle patient billing?
No. Public prices cover the Healhab clinic subscription. Patient billing, collections, payroll, insurance, pharmacy, and hospital administration stay outside the product.
See Healhab pricingIs Healhab a general WhatsApp channel?
No. Where configured, Healhab supports bounded session updates and deliberate report sharing. It is not a general inbox, broadcast tool, patient-support channel, or emergency service.
What happens in a walkthrough?
Bring one non-clinical clinic workflow. We will follow its real steps, show what Healhab handles today, and identify what needs configuration.
Book a walkthroughWhat must stay out of public forms?
Do not submit patient names, health information, recordings, reports, files, credentials, or emergency requests.
Ask a non-clinical question